Privacy Policy

This Privacy Policy explains how Veritas Horizon Partners Ltd, trading as Wellertia ("Wellertia", "we", "us" or "our"), collects and uses personal data when you visit www.wellertia.com, submit an enquiry, upload dental files, contact us, or use our dental coordination and introduction service.

Wellertia is a dental coordination and introduction service. We help people considering dental treatment abroad explore Latvia as an option by collecting enquiry information, sharing relevant information with selected Latvian dental clinics where you consent, obtaining initial clinic feedback or indicative pricing where possible, and helping coordinate next steps.

We are the data controller for this website, for enquiries submitted to Wellertia, and for the coordination activity we perform.

1. Who we are

Veritas Horizon Partners Ltd
Registered in England and Wales, company number: 16410789
Registered office: 3rd Floor, 86–90 Paul Street, London, EC2A 4NE, United Kingdom
ICO registration number: ZB969627
Trading name: Wellertia
Website: www.wellertia.com
Data Protection Contact: hello@wellertia.com / enquiries@wellertia.com

We have not appointed a Data Protection Officer. For privacy matters, contact us using the email addresses above.

2. Data protection laws we follow

We are established in the United Kingdom and are primarily subject to the UK GDPR and the Data Protection Act 2018.

Where EU GDPR applies, for example because we offer services to individuals in the EEA, we apply equivalent data protection standards.

Separately, where we transfer personal data from the UK to Latvia or to service providers outside the UK, we apply the UK GDPR rules on international transfers.

Where we use cookies, analytics, advertising tags or similar technologies, we also apply applicable UK PECR rules.

3. Information we collect

We collect the following categories of information.

A) Enquiry and contact information

When you submit an enquiry or contact us, we may collect:

• full name;
• email address;
• phone number;
• WhatsApp number or Telegram contact details, where provided;
• country of residence;
• treatment type or treatment interest;
• whether you already have a treatment plan;
• any message or free-text information you provide;
• preferred communication method;
• information about your availability, travel intentions or practical coordination needs;
• consent confirmations and form submission records.

B) Dental and health information

Because Wellertia helps coordinate dental enquiries, you may choose to provide dental or health-related information. This may include:

• dental concerns or treatment goals;
• dental history or previous treatment information;
• existing treatment plans;
• clinic quotations or correspondence;
• scans, X-rays, CT/CBCT files, photos, PDFs or other uploaded files;
• information contained in messages, emails, WhatsApp messages, Telegram messages or voice notes.

This information may include special category data under UK GDPR because it may reveal information about your health.

Please only provide information and files that are relevant to your dental enquiry. You should not send unrelated medical, financial, identity or personal documents unless we specifically ask for them.

You should only upload or send dental/health information if you are comfortable with Wellertia processing it for the purposes explained in this Privacy Policy.

24. Contact

For privacy questions, rights requests or data protection concerns, contact:

Veritas Horizon Partners Ltd trading as Wellertia
3rd Floor, 86–90 Paul Street
London
EC2A 4NE
United Kingdom

Email: hello@wellertia.com / enquiries@wellertia.com
Website: www.wellertia.com